FAQs

Is it easy to buy Gold?

We aim to make buying gold as hassle free as possible. You can call us on 0203 600 7067 or contact us. We will be happy to answer any queries you may have.

Who can buy bullion?

UK Gold Bullion will supply Gold & Silver products to anyone. Your purchase can be from as little as 1 gram to a 1 kilogram bar. There is no minimum or maximum order on Gold and Silver.

How do I pay for my order?

We accept payment by Bank Transfer, Debit/Credit card.

How quickly will we need payment?

From confirming an order with us, we require immediate payment. UK Gold Bullion reserves the right to cancel any orders that do not meet these conditions.

Do I have to provide ID to purchase from you?

We only require ID on orders over £5,000. We also require ID if you are collecting from our Office Site.

How is my Bullion delivered?

We use a fully insured, tracked and signed for service. Alternatively you can collect your Bullion from our Office Site by a pre-arranged appointment (please note that Bullion is not kept on site for security reasons).

Can UK Gold Bullion store my Gold/Silver?

Yes. We can store your Gold/Silver in our fully insured Vault. This is free of charge for the first year if your Gold/Silver has been purchased from us. If you wish to take possession of your Gold/Silver please allow us 72 hours’ notice. We require 2 pieces of photo ID before delivery of the Gold/Silver can be taken.

Do you buy back Gold/Silver bullion Coins and Bars?

We buy back Gold/Silver bullion Bars and Coins at a competitive price. Visit the sell to us page to get in touch.

Is there Vat on Gold/Silver?

There is no longer VAT on investment Gold Bars and Coins in the UK. For countries outside of the UK, you should check with your local authorities as to the laws in your area.

There is a 20% VAT charge on Silver Bars and Coins.

Do you supply Certificates of Authenticity with your Bullion?

All our Bullion is stamped with the weight, purity and refiner.

We supply COA’s for all bullion bars.

Can I cancel my order?

No. Once an order has been placed the order cannot be cancelled.

Do we report your purchase to HM Customs and Excise?

No, we do not pass on any information to third parties. UK Gold Bullion is legally bound to keep customer records of transactions for 6 years and will only pass details on to HM Customs if they request to inspect them.

Trade References?

We are happy to supply Bank and Trade references.

 

If you have any other questions please do not hesitate to visit the contact us page or call us on 0203 600 7067